Frequently Asked Questions 🤔🧐❓


General Knowledge

Before placing an order, make sure the following criteria are met to ensure a successful delivery:

  • Your Instagram account is set to public.
  • You entered a valid Instagram username.
  • You didn’t change your Instagram username before the order was completed.
  • The account or message still exists and has not been deleted.
  • The video complies with Instagram policies and has not been restricted or removed.
  • Allow 24 hours to complete order delivery. There is an influx of customers, in connection with this, tasks begin to be completed longer than usual. Please be patient.

If you’re having trouble delivering your order, please contact our support team at for assistance.

Sometimes Instagram removes accounts that users mark as spam. This leads to the fact that the number of followers on Instagram drops. Sometimes it affects our customers, sometimes it doesn’t. If you experience any drops within the first 30 days of purchase, we will gladly top up your subscribers in accordance with our free top up policy.

You can buy Instagram followers as many times as you need, as long as your orders do not exceed 100,000 followers within 30 days.

You can buy Instagram likes as many times as you need, as long as your orders don’t exceed 100,000 likes within 30 days.

It’s one thing to get thousands of new followers, but if they’re completely fake, you could get banned for violating Instagram’s terms. This is the main difference between high quality Instagram followers and cheap or low quality followers. Here at Cubixpanel, we don’t even bother with low-quality followers. These followers have a very low level of interaction with the platform and are often removed from Instagram after a couple of weeks. This is called «drop out». You can get followers in the short term, but they will drop quickly as accounts are deleted. With us you get high quality followers — followers with profile photos and published content. We have developed a Genuine Follower Creation System that helps you grow your followers without causing them to churn after a few weeks. Fallout is still (rarely) possible in our ecosystem. We will replace all dropped followers within 30 days of your order.

You don’t need to register and waste time creating a new account. We strive to make the ordering procedure as simple and fast as possible. And don’t worry, all the details of the services you purchased and other confidential information are completely safe. Your orders go into production as soon as we confirm successful payment. We regularly improve our algorithms to speed up the process of preparing and fulfilling orders, and to make our services the fastest on the smm panel market.

Autolikes is a service that automatically puts a certain number of likes on future posts. The launch of likes occurs within 5-30 minutes after the publication of the post.

Autoviews are the same as autolikes, only for views. Views are not suitable for carousel posts (video and photo posts). Launch of views — within 5-30 minutes after the publication of the video.

All delivered followers are real from authentic Instagram accounts. Because of this benefit, our team cannot transfer or remove subscribers once they have been delivered.

As an Instagram account owner, you can remove selected followers from your follower list by blocking each individual user.

If you no longer wish to receive your followers or likes, simply let us know by emailing our team at

Yes, your profile must be public. Promotion of closed pages is not possible. Also, the profile should not have age restrictions.

Billing Questions

If your order is not completed correctly or not started within the first 72 hours of purchase, just let us know and we will refund your money.

The refund usually takes 7-10 business days, depending on your bank’s delay time.

Yes, sure. You can place an order from any country and make payment in any way convenient for you.

Cubixpanel no longer accepts PayPal as a payment method. However, if you would like to continue using your PayPal digital wallet, PayPal offers a prepaid PayPal Mastercard that you can top up using funds from your PayPal account.

Cubixpanel products can be easily purchased with any credit card! We currently accept MasterCard, Visa, Maestro and Prostir.

When a credit card is declined, we recommend contacting your bank for further assistance as they may have a better idea of what might be causing the problem.

Also, you may have limits on payments on the Internet. Limits can be removed through a mobile application or by calling the bank.

If you are unable to resolve an issue with your banking institution, please contact our friendly support team at

© Cubixpanel 2015-2022. All Rights Reserved.